Our Help desk
How to order [top]
It's fun and easy to order at getinRUSSIA. You can explore every
product (see a larger image and detailed description) by clicking
"details". When you have made your selection simply add item(s)
you have chosen to your shopping cart by clicking "add to cart"
and then proceed to checkout through our secure order form.
How to use the shopping cart [top]
When you have finished adding items to your shopping cart, click
the shopping cart icon in the top right corner of every page of
our site. This is the beginning of the ordering process.
Secure checkout [top]
When you selected the items you wish to order, click the "secure
checkout" button in your shopping cart. You will be transferred
to a secure server. You'll know that you're in an encrypted area
when you see a solid key when using Netscape Navigator or a closed
lock when using Internet Explorer. Your personal information will
be encrypted and transmitted via a secured connection only to be
processed by our authorized online retailer.
Paypal is a US based online credit card processing company which provides
convenient, reliable and secure credit card processing for more than
20 000 small to medium size online businesses. All charges will be billed
to your credit card by Paypal.
Payment information [top]
All prices in our store are listed in US dollars. At the moment
you can pay using one of the major credit cards: Visa, MasterCard,
American Express, and Discover/Novus. Paying with credit card
is the most convenient and fast way of shopping at our site, however you
may also pay using Personal Check, Money Order or Wire Transfer.
If you would like to pay using this payment options please Contact Us
for details.
Delivery time and shipping rates
[top]
Molnija and Vostok watches are shipped from Nottingham, United Kingdom by Air Mail.
Usually it takes no more than two weeks for your order to be delivered.
Poljot watches are shipped from St.Petersburg, Russia by EMS Courier delivery.
EMS Garant Post (Express Mail in the USA) povides door to door delivery
(tracking is available) within
3 to 7 business days virtually to any destination worldwide.
Shipping costs in any case are included in the price,
When do you ship my order? [top]
Usually we ship orders within 2 business days. If a product is listed
at our site and available for purchase - that means we have it in
our stock and can ship it to you immediately *.
* Some things we sell are unique (some models of
collectible chronographs for example) and therefore you can order
only the one item currently represented at our site and available
for purchase. If you would like to buy more than one item(s) of
this kind, please Contact
Us before ordering for assistance.
Return policy [top]
Our return policy is simple. Within 30 days on receipt of your order,
you may return any item with its original packaging and accessories
for a full refund. To make a return please use our Customer
Service form to send us your request and choose "Returns" as
a subject. In the message you need to state:
1. Your order number.
2. Item(s) you want to return.
3. The reason you want to make a return.
As soon as we receive your request our Customer
Service representative will contact you regarding the return and
your refund.
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